It is the responsibility of our guests at the time of booking to consider these policies.
Please be sure of your dates and travel plans before you book your stay with us. Once we have committed to hold a room for you, we will turn subsequent inquiries away. Due to the intimate size of our establishment any cancellations affect us in a big way. Thank you for your understanding regarding our policy below.
Deposit: A deposit equal to the cost of one night's accommodation will be charged at the time of booking. Remaining nights will be charged at the time of arrival. If you are required to cancel your reservation, written notice is required 30 days prior to your arrival date. We will refund your deposit minus a processing fee of $45.00 plus applicable tax. Deposits are non-refundable within 30 days of arrival.
Same Day Cancellation or No-Show: You will be obligated to pay for the entire stay as you originally booked (we hope you can appreciate that it is unlikely we could re-book the room at this point).
Check-in time is 2 p.m: We will, however, be happy to check you in early if the room is not occupied. You are also welcome to leave your baggage with us if you arrived early and the room is still occupied.
Just as you would expect your room to be ready at check-in time, we are counting on you to arrive as close to the specified time as possible. Please email or phone us to let us know if your scheduled arrival time has changed just in case we have to run some errands. We do understand that at times plane flights might be delayed etc. and it may prove impossible to contact us, but a phone call or email is really appreciated if at all possible.
Check-out time is 11 a.m: As we have to prepare the room for the next check-in. If you have a late flight to catch and would like to explore the city one last time before your flight, you are also welcome to leave your baggage with us for the day.
Parking: Free for a stay of 3 nights or more. For a one or two nights stay parking is $20.00 plus tax.
Shoes: One of the wonderful things about coming to a Bed and Breakfast is that it provides you with the opportunity to experience the culture of that country first hand. While we understand that it is not the case in all countries, in Canada, removing one's shoe when entering one's home is a polite thing to do. All our guests are encouraged to bring their own indoor slippers if they wish. Thank you for your understanding.
IMPORTANT: We highly recommend that you contact your travel agent or credit card company regarding trip cancellation insurance to cover refund of accommodation costs in case of unforeseen changes to your plans (such as, but not limited to, delays, strikes, closure of air space, death in family, etc).